When checking in at IAH, the team powering the AA desk had been all chatting and discussing family vacation. They appear annoyed that we experienced countless bags. The extra perform was acquiring inside their way. This wasn't how I predicted to get started on my journey.
I will say she(AA) located a afterwards flight for me on One more airline,which I so appreciated,but she definitely could have a lot more pleasant in dealing with me.
getting in touch with a real person at AA shopper service is close to unachievable. The Web page list a contact number, that is for cargo and that only references a Web-site that may be no help in any way.
I future figured out that there was no Responsibility Cost-free on board. Even with remaining told via the flight attendant that Duty Free of charge had been discontinued 18 months earlier, I know that we bought products past March.
I just planned to say “thanks” for our nice knowledge with American Airways on our latest Las Vegas excursion! Anything went easily and on time.
My spouse and I experienced flight reservations for today (March fifteen, 2014) and after a program coronary heart scan on Wednesday of the week, he was diagnosed with a critical coronary heart trouble. On Friday, March 14, 2014 he had to possess a coronary heart catherization and it was extremely hard for us to go on our getaway. I called American Airways Customer Service and was nicely explained to “hard luck”.
buyer service agent in the “technology”/World wide web staff named lisa actually HUNG UP on me when i was conversing. i’ve hardly ever experienced this type of poor knowledge ahead of. she was exceptionally rude right before hanging up.
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We acquired spherical excursion connecting flights by Charlotte from Boston to Aruba for 11/28/2015. We compensated Furthermore for your “excess area” seating. No the place have been we knowledgeable that these “added space” seats didn't present you with a reclining selection. After we arrived in Charlotte, we boarded flight 874 only to b instructed via the Captain that he necessary to carry out some “regime upkeep” that will take a “jiffy” in advance of we still left, because he “would not have the ability to leave Aruba in time” if he waited to possess it accomplished completed there.
A company associate And that i traveled again from Punta Cana, DR on flight 1629 from a business excursion final Friday (two/5/sixteen) and then on to Dallas by means of flight 207. When arriving back check these guys out into Dallas and retrieving our baggage, we found a robust odor on the suitcases and after that about the contents inside of, the offensive “musty” scent permeated everything and on some goods it’s doubtful that the odor can be taken out.
Upon arrival in Panama with flight AA959 among the list of 2 luggages, a Roncato luggage, ( photos attached ) benefit €189 arrived broken. I straight away went to the right Office environment Within the airport, exactly where the one comment was they handed me a « checking Posting Problems recognize », which I enclose herewith. I used the next day shopping for a new baggage and trying to get in touch with your places of work by using the telephone quantities indicated on the said document without having, even so, acquiring any reply – the mobile phone isn't answered and the road goes blank soon after many minutes of ready, irrespective of which amount I dial. I As a result move forward my travel and upon my arrival in Miami airport for my return excursion (flight AA2198 on March 24) I once more seek to contact your office in the airport, but the sole information they could give me was to situation a criticism by using your site, which I am now performing. Aside from the above mentioned, I do have An additional – and probably extra really serious – grievance. At the time of my reservation I compensated an additional $88 ($forty four Every) for added comfort and ease seats. To my surprise, the seats turned out to generally be the normal – no added – seats.
Once i got into the complimentary resort that American setup for me, I called 800-433-7300 and talked to an agent there who, to my shock was not able to see flights which were offered on USAIR. She informed me there have been no open up seats on any of the early USAIR flights. I had been on the internet and could see that there have been available flights. I really booked a flight to show it to her.
Something I couldn’t comprehend is how your letter indicated that quantities for quick use could be honored In case the receipts were being clear and legible. How could my $46 cab journey within the Embassy Suites to Wal-Mart not be legible? I only acquired adequate to go over my toiletries at Wal-Mart.
We are very disappointed seeking to learn about our edge miles. Account quantities BBB88568 and 18NH898. We were being scheduled to fly to India March 2012 and all flights to India ended up canceled. We need to know our miles standing and when any miles have already been canceled we need them reinstated.